Member & Guest Services
Understand participants, membership interests and preferred dates; follow up on enquiries and required details. Membership and lesson records are maintained separately.
From the first conversation to the completed experience, member services, venue coordination and on-site expertise each have a part to play.

Guest liaison and on-site instruction work together, with clear roles supporting each preparation and experience.
Understand participants, membership interests and preferred dates; follow up on enquiries and required details. Membership and lesson records are maintained separately.
Coordinate reception, lessons and experiences with venues, prepare confirmed details and follow up on changes and feedback. Project contacts are provided with the arrangement.
Confirmed venue professionals provide teaching, horses and on-site instruction. Personnel, qualifications and scope are specified for each arrangement; images on this page illustrate working contexts.
For riding, a shared experience or a partnership idea, we would be pleased to hear from you.